Never miss
another patient.
A friendly, intuitive Voice AI front desk that answers every call, books every appointment, and helps every patient — 24/7/365. HIPAA-compliant and built for medical, dental, and specialty practices.
Care starts on
the first call.
Your team is busy caring for the patients already in the chair. Patient Connect is the friendly voice that greets every new call — books appointments, answers common questions, and quietly escalates the ones that actually need a human.
Fill the schedule without adding staff.
- Answers 100% of calls, day or night
- Books, reschedules, and cancels in your PMS
- Confirms appointments and reduces no-shows
- Recovers unbooked leads with follow-up
Someone always picks up.
- Warm, natural conversation — no phone tree
- Book after hours, on weekends, and on holidays
- Get insurance, hours, directions instantly
- Text-back confirmations and reminders
Every voicemail
is a lost patient.
Practices miss 30–40% of inbound calls during peak hours — and nearly all of them after 5pm. Patient Connect answers every one, warmly and in seconds.
Industry benchmarks — dental & medical front-desk call analytics.
A front desk that
never sleeps.
Voice AI reception
Warm, natural voice answers every call in under 2 seconds. No robotic phone tree, no hold music.
Real-time booking
Books, reschedules, and cancels directly in your practice management system — with the right provider, chair, and appointment type.
Text-back & reminders
Instant SMS confirmations, day-before reminders, and text follow-ups when patients ask to be contacted.
HIPAA-compliant by design
PHI is encrypted end-to-end, logged, and access-controlled. BAA available. Nothing training public models.
24/7/365 coverage
Nights, weekends, holidays, snow days, lunch breaks. If the phone rings, Patient Connect answers.
Recall & reactivation
Reaches out to overdue patients and unbooked leads — filling gaps in tomorrow's schedule today.
Smart triage & routing
Knows when to book, when to text, when to page on-call — and when to hand off to a real human.
Trained on your practice
Insurance accepted, hours, providers, services, prep instructions — Patient Connect speaks like your best receptionist.
Plays nicely with
your stack.
Patient Connect reads your live schedule, places holds, and writes confirmed appointments straight into your practice management system — with the correct provider, chair, and visit type. Dental, medical, and specialty PMS platforms are supported out of the box, plus Twilio, Google Business, and your CRM. If your team uses it, Patient Connect can talk to it.
Book, update, and sync appointments in real time.
Live schedule read/write into your operatory.
Two-way sync of appointments and patients.
Cloud PMS integration for multi-op practices.
Appointments, providers, and patient lookup.
Bookings and reminders in real time.
Live scheduling and confirmations.
Carrier-grade calling, texting, and A2P 10DLC compliance.
Answers 'Call now' clicks from Search and Maps.
Push leads and outcomes into your CRM.
Anything else — connect Patient Connect to your stack.
From ringing phone to confirmed appointment, in one call.
Phone rings
Patient Connect answers in under 2 seconds with your practice greeting — never a hold, never a menu.
Understands the ask
New patient, existing patient, reschedule, insurance question, directions — it knows how your practice works.
Books the appointment
Live schedule, correct provider, correct visit type, correct chair. Confirmed by text before the call ends.
Hands off cleanly
Anything clinical or urgent is routed to your team with a full transcript and next-best-action.
Priced like one shift.
Works like a whole desk.
A single front-desk hire runs $3,500–$5,500 per month, plus benefits — and still only covers business hours. Patient Connect covers every hour of every day for a fraction of the cost.
- Voice AI reception, 24/7
- Real-time PMS booking
- SMS confirmations & reminders
- Up to 500 calls / month
- Email support
- Everything in Starter
- Recall & reactivation campaigns
- Insurance & FAQ handling
- Higher call volume caps
- Voice AI + text follow-up
- Priority support
- Everything in Growth
- Multi-provider routing
- Custom scripts & workflows
- Advanced reporting
- Onboarding + optimization
- Everything in Pro
- Multi-location routing
- Dedicated success manager
- Custom PMS integrations
- BAA + advanced compliance
Annual pricing available. Custom DSO / MSO pricing for groups of 5+ locations. BAA available on every plan.
"Our front desk finally gets to focus on the patient in front of them — because Patient Connect handles everyone else."
Answer every call.
Book every patient.
15 minutes with the Patient Connect team. We'll show you your live schedule, answer a live call, and book a real appointment — inside your PMS.